With the proposed current developments within central Manchester, following the Health and Social Care Act (2012), the following management training plan may prove helpful in focussing management and leadership training and developemnt:

 

Organisational Development & Learning

  • Understanding staff learning styles
  • Understanding ‘best practice’, ‘best fit’ and ‘resource based view’
  • Defining organisational profiles. ‘Mechanistic’ or ‘Organic’
  • Leadership styles
  • Change management

Patient Relationship Management (Marketing)

  • Understanding – What is marketing, in terms of healthcare delivery
  • Analysis tools: BCG Matrix Tool
  • Understanding market drivers: Using the PESTLE Method
  • Understanding the ‘Marketing Mix’: 7 P’s

Managing Excellence

  • EFQM / ISO 9001:2000 / TQM / A3 Lean
  • Reviewing Deming’s 14 Points
  • Problem solving techniques
  • Understanding - Quality Management
  • Understanding - Risk Management

Finance

  • Managing Finance
    • Understanding contracting
    • Income streams
  • Profit & Loss forecasting (I&E)
  • Accounts (Understanding them)
  • Creative accounts – contribution analysis

Strategic Information & Knowledge (Clinical sys mgmnt, QOF, Apts, scanning, etc)

  • What is ‘IS’ Strategy Planning
  • Understanding ‘IS’ Strategy Tools
  • Delivering ‘IS’ Strategy – Strategic Advantage

Strategic Management

  • Developing an ‘Organisational Culture’
  • Premises, Business Planning
  • Analysis tools: Porters Five Forces
  • Developing a Strategy